At NRWatches, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a simple return process.

Return Eligibility

You can request a return within 7 days of receiving your order if:

• The item is damaged or defective

• The wrong item was delivered

• The product is unused and in its original packaging

Return Process

To request a return, please contact our support team with your order number and product details.

Refund Process

Once we receive and inspect the returned item, your refund will be processed within 5–7 business days.

Non-Returnable Items

Products that are used, damaged by the customer, or missing original packaging may not be eligible for return.

For assistance, contact us at:

Email: support@nrwatches.com